Tag: Customer

Master Customer Experience: Collect, Review And Improve
Published 10/2025
Created by Lisa Baker
MP4 | Video: h264, 1280×720 | Audio: AAC, 44.1 KHz, 2 Ch
Level: Beginner | Genre: eLearning | Language: English + subtitle | Duration: 54 Lectures ( 3h 23m) | Size: 2.56 GB

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Prompt Engineering For Customer Support
Released 10/2025
By Chris Espinoza
MP4 | Video: h264, 1280×720 | Audio: AAC, 44.1 KHz, 2 Ch
Level: Beginner | Genre: eLearning | Language: English + subtitle | Duration: 25m | Size: 64 MB

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Dynamics 365 Customer Service Expert [ 2025 ]
Published 10/2025
Created by Neeraj Sharma MVP
MP4 | Video: h264, 1280×720 | Audio: AAC, 44.1 KHz, 2 Ch
Level: All | Genre: eLearning | Language: English | Duration: 17 Lectures ( 2h 31m ) | Size: 1.3 GB

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Dynamics 365 Customer Service Expert [ 2025 ]
Published 10/2025
Created by Neeraj Sharma MVP
MP4 | Video: h264, 1280×720 | Audio: AAC, 44.1 KHz, 2 Ch
Level: All | Genre: eLearning | Language: English | Duration: 17 Lectures ( 2h 31m ) | Size: 1.3 GB

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Spotlighting the conflicts that arise when disgruntled and irrational customers come face to face with the employees doing their best to take care of their needs.

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Spotlighting the conflicts that arise when disgruntled and irrational customers come face to face with the employees doing their best to take care of their needs.

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Spotlighting the conflicts that arise when disgruntled and irrational customers come face to face with the employees doing their best to take care of their needs.

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Spotlighting the conflicts that arise when disgruntled and irrational customers come face to face with the employees doing their best to take care of their needs.

(more…)

Customer Success Manager: Certification & Fundamentals
Published 8/2025
MP4 | Video: h264, 1280×720 | Audio: AAC, 44.1 KHz, 2 Ch
Language: English | Duration: 2h 1m | Size: 1.87 GB
Master lifecycle strategy, churn control, onboarding & real-world CSM skills.
What you’ll learn

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