The Value Engine A Complete Guide to Customer Success | 623.59 KB
Title: The Value Engine
Author: Chris Campbell
Category: Business & Finance, Marketing & Sales, Customer Service, Human Resources & Personnel Management, Skills, Management & Leadership, Leadership
Language: English | 368 Pages | ISBN: 197728860X
Customer Switching Behaviours in Omnichannel Retailing | 4.29 MB
Title: Customer Switching Behaviours in Omnichannel Retailing
Author: Nguyen Thi Van Anh
Category: Business & Finance, Marketing & Sales, Retailing, Consumer Behaviour
Language: English | 121 Pages | ISBN: 9819559480
A mockumentary on a group of typical office workers, where the workday consists of ego clashes, inappropriate behavior, tedium and romance.
A mockumentary on a group of typical office workers, where the workday consists of ego clashes, inappropriate behavior, tedium and romance.
Services Marketing and Customer Relationship Management | 112.44 MB
Title: Services Marketing and Customer Relationship Management
Author: Kumar, Dinesh;
Category: Business & Finance, Marketing & Sales, Customer Service, Management & Leadership, Planning & Forecasting, Leadership
Language: English | 269 Pages | ISBN: 1680954350
The New Science of Customer Relationships Delivering the One-to-One Promise With AI (True PDF) | 3.01 MB
Title: The New Science of Customer Relationships
Author: Thomas H. Davenport, Jim Sterne
Category: Business & Finance, Industries & Professions, Information Management, Nonfiction, Computers, Internet, Electronic Commerce, Marketing & Sales
Language: English | 275 Pages | ISBN: 9781394319558
Spotlighting the conflicts that arise when disgruntled and irrational customers come face to face with the employees doing their best to take care of their needs.